Additional Info, terms and conditions
Although we try to accommodate to every client's needs, there are unfortunately some terms and conditions. We will try our best to fulfil your needs as much as possible, however, if a request is made that exceeds the budget of Infiny Creations we reserve the right to increase the cost of a video. The pricing will increase if a client wants to extend a video beyond 15 minutes.
Regions: In and around Gauteng, Bloemfontein and Kimberley of up to a distance of 100km.
Areas outside of the above mentioned regions will only be accommodated if transport and accommodation for the Infiny Creations crew is paid for in full by the client. Currently corporate videos outside of Gauteng can only be filmed on Fridays, Saturdays, Sundays and Mondays.
Turnaround time: After filming has taken place, the editing and animating process can take between one and four weeks depending on quantity and complexity of animation overlays.
First meetup: A meetup can be arranged before any contracts are signed for any concerns that the client might have if requested. Any meetup outside Gauteng (limited to Bloemfontein and Kimberley) might have up to a month delay, depending on transport and accommodation arrangements. It can however be arranged for a meetup to happen over Skype or any similar communication methods.
Deposit: In order to ensure that clients adhere to the signed contract, a deposit of R2 000 will be required to complete a booking. If a booking is cancelled 3 months or more in advance, the client will receive the full deposit back. If a booking is cancelled less than 3 months but more than 1 month ahead, only 50% of the deposit will be returned. If a booking is cancelled less than 1 month ahead, the full deposit will be lost.
Payment: Once the client is happy with the final draft they will be required to provide the rest of their payment before receiving the final full HD version of their animation on USB or CD of their choice, along with a private YouTube link containing their video.