Additional Info, terms and conditions
Although we try to accommodate to every client's needs, there are unfortunately some terms and conditions. We will try our best to fulfil your needs as much as possible, however, if a request is made that exceeds the budget of Infiny Creations we might reject the request unless this request is paid for in full by the client.
Regions: In and around Gauteng, Bloemfontein and Kimberley of up to a distance of 100km.
Areas outside of the above mentioned regions will only be accommodated if transport and accommodation for the Infiny Creations crew is paid for in full by the client.
Turnaround time: The first draft of a video will have a turnaround time of up to one month. Any drafts thereafter will have a turnaround time of up to one week. Once the client is happy with the final result they will be presented with either a USB memory stick or CD along with a private YouTube link containing their video.
First meetup: A meetup can be arranged before any contracts are signed for any concerns that the client might have. Any meetup outside Gauteng (limited to Bloemfontein and Kimberley) might have up to a month delay, depending on transport and accommodation arrangements.
Deposit: In order to ensure that clients adhere to the signed contract, a deposit of R1000 will be required to complete a booking. If a booking is cancelled more than 3 months ahead the full deposit will be returned. If a booking is cancelled less than 3 months but more than 1 month ahead, only 50% of the deposit will be returned. If a booking is cancelled less than 1 month ahead, the full deposit will be lost.
Payment: Once a client is happy with the final draft they will be required to provide the rest of their payment before receiving the final full HD version on their respective USB/CD/YouTube link.